- The product that is been purchased from www.shopon365.com & if you are not happy with
the product, you can return it within 5 days from the date of delivery of
- You are eligible to Return / Exchange product within 5 days
of receiving your order.
- The product that we receive in returns must be unused, for
e.g. (item shouldn’t be worn, damaged, washed or altered) we’ll also not
accept the return goods if they are not in original packaging (including:
polybag used, tags on products, etc.).
- Include the packing slip of your original order while you
send back any return.
- Send us the return products shipment tracking details such as
(Courier Company Name, Date of Courier, Airway Bill Number (AWB No.) and
the Courier Receipt scan copy to firstname.lastname@example.org, do not forget to include
the Order ID in the Email Subject Line.
- Any products that are returned & if they do not follow
our guidelines will not be processed, hence no credit will be issued.
We initiate all the process
within one week after receiving the item. If at all you have any query about
the return status or how to return a product, please feel free to contact our
customer support team via email at email@example.com.
On a very special note, it is
we who take final decisions on returns that are subject to Shopon365’s
discretion, none of the process will move further without emailing the return
If you intend to Replace /
Return any product, please provide return form sample copy with the
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